Messenger Mobile Banking provides streamlined account information reporting, payment initiation and approval, and alerts for mobile platforms, including iPhone, Blackberry, and Android operating systems.
OBS architecture supports independent services and delivery channels. We believe a mobile channel should present an optimized mirror image of the web channel, providing mobility without a loss of functionality. A business user should be able to easily switch between the web and mobile channels so that business decisions and actions can occur in real-time without limitations. So, a payment entered on the mobile channel may be approved through the web, and a payment entered through the web may be approved through the mobile channel.
By leveraging the OBS multi-channeled platform, mobile is “just another channel” capable of delivering Messenger Financial Center services to the mobile business user. From a customer and user administration perspective, users of the mobile channel are set-up on the system in the same manner as users of any other channel, including web, email, and Desktop.
Messenger Mobile Banking is integrated with the Online Messenger platform and Messenger Financial Center and does not require any mobile infrastructure to be implemented. Administration is supported by the Messenger Financial Center web interface and all established user, account and service entitlements apply to the mobile channel.
OBS employs a multi-layered security model that includes: entitlements, dynamic approvals, multi-factor authentication (MFA) and system features designed to identify and prevent threats to mobile banking.
The Accounts menu option is the business user’s gateway into account summary and detail information, as well as the Quick Account Transfer feature. Quick View displays accounts, balances and transactions and Quick Account Transfer will allow the business user to transfer funds into and out of designated accounts.
Transfer Money (Account Transfers)
Transfer Money uses the Messenger Financial Center (MFC) Account Transfer service to allow a business to move money between its accounts at your financial institution
Wire Money (Repetitive Wire Transfers)
Wire Money uses Repetitive Wire Transfer Templates to allow business users to send money to beneficiaries through the financial institution’s wire transfer system. Each company defines their own repetitive wire transfer instructions and saves them as templates. There is no limit to the number of Repetitive Templates a company may define.
Transaction Limits
Business users may have transaction limits defined which limit or “cap” the amount of money that can be debited from an account or limit the number of wires that may be initiated from an account during a single day. Depending on the amount entered, a transfer may require one or two additional users to review and approve the transaction before it can be delivered to the financial institution for processing.
Payment Approvals
Each payment is displayed with a graphic icon indicating the type of payment, a transaction number, and summary information. Once a payment is selected from the Approvals list page, the business user may approve or reject the payment and, if rejected, may enter the reason for the rejection. Rejecting a payment puts it into a “Pending Repair” state so that it can be corrected and resubmitted for approval.
Stop Payments
Stop Payments gives users the ability to request placement of stop payment orders for checks written on accounts to which they are entitled.
OBS solutions leverage low-risk contemporary technologies with multiple channel distribution options and a level of quality and performance unmatched in the industry.
Messenger Mobile Banking employs a multi-layered security model that includes multi-factor authentication (MFA).