Product Information

Online Messenger

In today’s networked world of the internet, the browser and e-mail are the ubiquitous software tools used for information exchange. Typically, each delivery “channel” is operated as a separate application with independent maintenance and support functions. Through our work with client banks, OBS discovered that customers see value in information delivery flexibility and expect access to multiple channels for information delivery along with customizable output options. Additionally, bank support of multiple alternate channels requires a single platform to handle administration, support, audit and billing of users.

Online Banking Solutions (OBS) has developed the Online Messenger platform designed to provide integrated secure information exchange between the bank and its customers through any of eight (8) delivery channels: Web, Secure Email, Fax, TTY, Desktop Connection, Secure FTP and Cell Phone SMS messaging and M-Secure Mobile Banking.

Messenger Financial Center

Announcing the new Messenger Financial Center, a Web 2.0 cash management and business banking portal based on version (3.0) of Online Messenger™. Online Messenger is a multi-channel event based information and file delivery platform providing commercial clients with a central access point for all online banking to view and execute financial transactions.

Built to meet contemporary scale, channel, security and integration requirements, OBS’ new Messenger Financial Center enables bankers to move beyond classic barriers to leverage delivery channels, files and transactions without limitation. Banks’ business customers can perform any type of financial transaction with ease, and the portal provides a powerful integration layer, designed to replace multiple Web application interfaces with a unified user experience. Additionally, Messenger Financial Center is designed for, and built on, a custom Web 2.0 framework that delivers a smooth and feature-rich user experience for an enterprise banking software solution.

Through the integration of Web 2.0 technologies into the OBS application’s design, banks and their business customers will benefit from an innovative user and operator experience The new ASP service features advanced capabilities for banks to deliver the next generation of online reporting and transaction initiation services, including a new payments component using dynamic screens for transaction entry.

Messenger Financial Center is deployed with the latest security countermeasures and non-repudiation features not available in today's standard Web 1.0 applications. Furthermore, the new Online Messenger Web Channel allows banks to leverage and deliver licensed Online Messenger services through the Web channel, as well as other licensed delivery channels.

M-Secure Banking

M-Secure Browser: a hardened internet browser with integrated two-factor and mutual authentication and the new M-Secure Virtual Keyboard.

Available as an additional component is the Single Sign-On Service (SSO) for easy-to-use and secure user access to multiple bank web appplciations.

Features include:

Validation of the M-Secure Browser software during startup
Strong authentication to prove identity of user
M-Secure Keyboard to prevent harvesting of private information via keyloggers
One-time, time-perishable passcode generation/utilization
Restricted and controlled destination/URL list per user
Strong authentication of destination web sites (prevents pharming)
Single Sign-On (SSO) and user credential management for identified web sites

M-Secure File Transfer

Current Web Cash Management tools do not adequately support secure file transfer of anything but small files while the ability to track and audit file movement is limited.

With limited options, many businesses are forced to use store-and-forward email services or have to rely on IT resources for FTP as an alternative.

Online Banking Solutions (OBS) has developed a product package designed to provide simple and secure file exchange between the bank and its customers through any of three (3) delivery channels: Web, Desktop Connection or Secure FTP.

With M-Secure File Transfer OBS banks can transmit and receive data automatically without scripts or manual intervention using the web, OBS Desktop Connection Client or Secure FTP.

Online Messenger will regularly check for files to be delivered to clients or sent to the bank from designated folders on the customer's PC.

Customers only have to place a file in the designated "send" folder and the file will be automatically transmitted to the bank. No complicated FTP processes, no modems, no scripts.

Data Delivery is secure, using a strong encryption algorithm - blowfish - with a 448-bit key. Each user has a unique User ID and Password that must be changed every 30 days.

OBS banks can optionally offer email and cell phone alerts to notify clients immediately when a file has been sent. Different users may have different alert settings and users can control their alert settings via the Internet administration functions.

File Types Eligible for Online Delivery:

From the Bank:
BAI version 2 Information files
Account Reconciliation files
Lockbox Data files

To the Bank:
NACHA formatted ACH files
Positive Pay Check Issue files

Messenger Mobile Services for Business

In today’s economic environment, it is critical for financial executives and business owners to have full access to financial information at all times and through multiple channels, including mobile. Many banks recognize commercial mobile banking as a growing trend, but are still slow to roll out the service to business customers. For banks offering mobile banking to businesses, most have simply re-packaged consumer applications for business use, but consumer applications do not provide businesses with the added functionality and enhanced security capabilities required.

Online Banking Solutions (OBS) recently launched the industry’s first-ever commercial mobile banking offering, Messenger Mobile Services, a new mobile channel to support commercial banking transactions for banks’ business customers. In addition to TEXT/SMS notifications, users can view account balance, transaction information and special reports; initiate account-to-account transfers, pre-defined payments or payment batches; and receive service alerts, payment advices and urgent notifications.

The new Mobile Banking Channel complements other channels by allowing users to view account information, initiate payments, and receive notifications and alerts while away from their computer.

As an extension of Online Messenger, Messenger Mobile Services are an ASP-based service available through the OBS high-availability production data center site.

The following products and features supported on Apple iPhone, Research in Motion Blackberry (OS version 4.2 and newer), and Google Android platforms. OBS continually monitors new mobile device introductions and adoption and adds support for new devices according to our interpretation of mobile product viability, applicability to small business and corporate banking, and demand.

Products and Features include:

Information Reporting

Previous day / Batch-based
Current day / Real-time-based

Stop Payment
Account Transfers

Transaction initiation
Transaction approval

Alerts and Notifications
Positive Pay

Exception item notification
Review / decision item

Wire Transfer

Recurring / repetitive transaction initiation*
Transaction approval

ACH

Recurring batch initiation
Batch approval